Delivering satisfaction and service quality : a customer-based approach for libraries
Series: American Library Assiciation SeriesPublisher: New Delhi : Indiana Publishing House , 2009Description: xiv, 181 pages ; 28 cmContent type:- text
- unmediated
- volume
- 8184082428
- 025.52Â 23
| Item type | Current library | Collection | Shelving location | Call number | Status | Barcode | |
|---|---|---|---|---|---|---|---|
| Book | Perpustakaan Alor Setar | RFID | Rujukan Dewasa | R 025.52 HER (Browse shelf(Opens below)) | Not For Loan | A01321866 | |
| Book | Perpustakaan Merbok | Rujukan Dewasa | R 025.52 HER (Browse shelf(Opens below)) | Not For Loan | A01321867 |
Browsing Perpustakaan Merbok shelves,Shelving location: Rujukan Dewasa Close shelf browser (Hides shelf browser)
| R 025.5 DEM Library Programming Made Easy : | R 025.52 DUC Know it all, find it fast : | R 025.52 FED Federated search : | R 025.52 HER Delivering satisfaction and service quality : | R 025.52 PUB Public services in law libraries : | R 025.523 BAI Transforming library service through information commons | R 025.524 GOO Googlization of libraries |
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