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Delivering satisfaction and service quality : a customer-based approach for libraries

By: Contributor(s): Series: American Library Assiciation SeriesPublisher: New Delhi : Indiana Publishing House , 2009Description: xiv, 181 pages ; 28 cmContent type:
  • text
Media type:
  • unmediated
Carrier type:
  • volume
ISBN:
  • 8184082428
Subject(s): DDC classification:
  • 025.52 23
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Holdings
Item type Current library Collection Shelving location Call number Status Barcode
Book Perpustakaan Alor Setar RFID Rujukan Dewasa R 025.52 HER (Browse shelf(Opens below)) Not For Loan A01321866
Book Perpustakaan Merbok Rujukan Dewasa R 025.52 HER (Browse shelf(Opens below)) Not For Loan A01321867

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