PLPP : PANDUAN LAYANAN PERKHIDMATAN PELANGGAN SEKTOR AWAM : (Record no. 190936)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 01181nam a2200277 i 4500 |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20230103114647.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 230103s2021 my ao||f |||| 00| 0 may d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9789671990506 |
| Qualifying information | paperback |
| 040 ## - CATALOGING SOURCE | |
| Original cataloging agency | PPAK |
| Language of cataloging | eng |
| Transcribing agency | PPAK |
| Description conventions | rda |
| 082 04 - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Edition number | 23 |
| Classification number | 351.595 |
| 090 00 - LOCALLY ASSIGNED LC-TYPE CALL NUMBER (OCLC); LOCAL CALL NUMBER (RLIN) | |
| Classification number (OCLC) (R) ; Classification number, CALL (RLIN) (NR) | 351.595 |
| Feature heading | MAL |
| Feature heading | R |
| 110 1# - MAIN ENTRY--CORPORATE NAME | |
| Corporate name or jurisdiction name as entry element | Malaysia. Jabatan Perkhidmatan Awam, |
| Relator term | issuing body. |
| 245 10 - TITLE STATEMENT | |
| Title | PLPP : PANDUAN LAYANAN PERKHIDMATAN PELANGGAN SEKTOR AWAM : |
| Remainder of title | "PENYAMPAIAN PERKHIDMATAN BERFOKUSKAN PELANGGAN DAN PROFESIONAL" / |
| Statement of responsibility, etc. | Jabatan Perkhidmatan Awam Malaysia |
| 264 #1 - PRODUCTION, PUBLICATION, DISTRIBUTION, MANUFACTURE, AND COPYRIGHT NOTICE | |
| Place of production, publication, distribution, manufacture | Putrajaya : |
| Name of producer, publisher, distributor, manufacturer | Bahagian Penyelidikan, Perancangan dan Dasar Jabatan Perkhidmatan Awam, |
| Date of production, publication, distribution, manufacture, or copyright notice | 2021 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | 85 pages : |
| Other physical details | colour illustrations, colour photographs ; |
| Dimensions | 23 cm |
| 336 ## - CONTENT TYPE | |
| Content type term | text |
| Source | rdacontent |
| 337 ## - MEDIA TYPE | |
| Media type term | unmediated |
| Source | rdamedia |
| 338 ## - CARRIER TYPE | |
| Carrier type term | volume |
| Source | rdacarrier |
| 500 ## - GENERAL NOTE | |
| General note | Ditempatkan di Unit Rujukan, PPAK - Rujukan Kakitangan Sahaja. |
| 650 10 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Civil service ethics |
| Geographic subdivision | Malaysia |
| Topical term or geographic name entry element | Administrative agencies |
| General subdivision | Management |
| Geographic subdivision | Malaysia |
| Topical term or geographic name entry element | Government publications |
| Geographic subdivision | Malaysia |
| Topical term or geographic name entry element | Customer services |
| General subdivision | Management |
| Topical term or geographic name entry element | Customer relations |
| General subdivision | Management |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Source of classification or shelving scheme | Dewey Decimal Classification |
| Koha item type | Book |
No items available.