000 00655nam a2200241 i 4500
001 C2-0125418
003 PPAK
005 20180727115145.0
008 970910s1992 nyu |||| ||||| | may d
020 _a0942361563
040 _aPPAK
_beng
_cPPAK
_erda
082 0 4 _a381.3
_223
090 0 0 _a381.3
_bGRO
_dG
100 1 _aGross, T. Scott,
_eauthor
245 1 0 _aHow to get what you want from almost anybody
264 1 _aNew York :
_bMastermedia Book ,
_c1992
300 _axi, 189 pages ;
_c21 cm
336 _2rdacontent
_atext
337 _2rdamedia
_aunmediated
338 _2rdacarrier
_avolume
650 1 0 _aCustomer service
942 _ddc
_cB
999 _c36914
_d36914