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_a9789671990506 _qpaperback |
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_aMalaysia. Jabatan Perkhidmatan Awam, _eissuing body. |
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_aPLPP : PANDUAN LAYANAN PERKHIDMATAN PELANGGAN SEKTOR AWAM : _b"PENYAMPAIAN PERKHIDMATAN BERFOKUSKAN PELANGGAN DAN PROFESIONAL" / _cJabatan Perkhidmatan Awam Malaysia |
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_aPutrajaya : _bBahagian Penyelidikan, Perancangan dan Dasar Jabatan Perkhidmatan Awam, _c2021 |
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| 300 |
_a85 pages : _bcolour illustrations, colour photographs ; _c23 cm |
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| 336 |
_atext _2rdacontent |
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| 337 |
_aunmediated _2rdamedia |
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| 338 |
_avolume _2rdacarrier |
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| 500 | _aDitempatkan di Unit Rujukan, PPAK - Rujukan Kakitangan Sahaja. | ||
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_aCivil service ethics _zMalaysia |
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_aAdministrative agencies _xManagement _zMalaysia |
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_aGovernment publications _zMalaysia |
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_aCustomer services _xManagement |
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_aCustomer relations _xManagement |
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