000 01151nam a22003131i 4500
003 OSt
005 20210325173311.0
008 210221t20192019si a|||gr|||| 000 0 eng d
020 _a9789811175121
_cRM 120.20
_qpaperback
040 _aPPAK
_beng
_cPPAK
_erda
082 0 4 _223
_a658.812
090 0 0 _a658.812
_bCON
_dG
100 1 _aCondecido, Danny
_eauthor
245 1 0 _aDIGITAL CRM :
_bCustomer Relationship Management : WINNING IN THE AGE OF SAVVY CUSTOMERS /
_cDANNY CONDECIDO.
246 3 3 _aDigital customer relationship management
246 3 3 _aCustomer relationship management :
_bwinning in the age of savvy customers
246 3 3 _aWinning in the age of savvy customers
264 1 _aSingapore :
_bWrite Editions,
_c2019
264 4 _a©2019
300 _axii, 289 pages :
_billustrations ;
_c23 cm
336 _atext
_2rdacontent
336 _astill image
_2rdacontent
337 _aunmediated
_2rdamedia
338 _avolume
_2rdacarrier
650 0 _aCustomer relations
_xManagement
_xTechnological innovations
650 0 _aRelationship marketing
_xTechnological innovations
650 0 _aInternet marketing
942 _2ddc
_cB
999 _c182160
_d182160