000 01775nam a22003011i 4500
005 20210103142113.0
008 210103t20132009at ao||e ||| 001 0 eng d
020 _a9781111575861
_cRM 844.40
_qhardback
040 _aPPAK
_beng
_cPPAK
_erda
082 0 4 _223
_a651
090 0 0 _a651
_bSTU
_dR
100 1 _aStulz, Karin M.,
_eauthor.
245 1 0 _aProcedure & Theory for Administrative Professionals /
_cKarin M. Stulz, Kellie A. Shumack, Patsy Fulton-Calkins
250 _aSeventh Edition
264 1 _aAustralia :
_bSouth-Western, Cengage Learning ,
_c©2013
264 4 _c©2009
300 _axv, 460 pages :
_bcolour illustration and photographs ;
_c26 cm.
336 _2rdacontent
_atext
337 _2rdamedia
_aunmediated
338 _2rdacarrier
_avolume
505 0 _a The Workplace--Constantly Changing -- Your Professional Image -- Workplace Teams -- Self-Management -- Ethical Theories and Behaviors -- Leadership -- Customer Service -- Written Communication -- Verbal Communication and Presentations -- Global Communication--Technology and Etiquette -- Managing Records -- Managing Electronic Records -- Personal Finance and Investment Strategies -- Meeting and Event Planning -- Travel Arrangements -- Workplace Mail and Copying -- Job Search and Advancement.
520 3 _aEmphasises on critical thinking, creative problem solving, and professional development preparing students for challenges they may face in global market place. This title offers coverage of key topics ranging from various technologies, the changing workplace, leadership, and personal finance.
650 1 0 _aOffice practice.
650 2 0 _aSecretaries.
700 1 _aShumack, Kellie A.,
_eauthor.
700 1 _aFulton-Calkins, Patsy,
_eauthor.
942 _2ddc
_cB
999 _c180773
_d180773