| 000 | 00762nam a2200253 i 4500 | ||
|---|---|---|---|
| 001 | C2-0171784 | ||
| 003 | PPAK | ||
| 005 | 20180728093852.0 | ||
| 008 | 980822s1991 nyu |||| ||||| | eng d | ||
| 020 | _a0669211524 | ||
| 040 |
_aPPAK _beng _cPPAK _erda |
||
| 082 | 0 | 4 |
_a658.562 _2 23 |
| 090 | 0 | 0 |
_a658.562 _bSER _dG |
| 245 | 0 | 0 |
_aService quality : _bmultidisciplinary and multinational perspectives |
| 250 | _aBrown, Stephen Walter, 1943- ... [et. al.] | ||
| 264 | 1 |
_aNew York : _bLexington Books , _c1991 |
|
| 300 |
_a350 pages ; _c24 cm |
||
| 336 |
_2rdacontent _atext |
||
| 337 |
_2rdamedia _aunmediated |
||
| 338 |
_2rdacarrier _avolume |
||
| 500 | _aIncludes index | ||
| 650 | 1 | 0 | _aServive industries - Quality control - Congresses |
| 942 |
_ddc _cB |
||
| 999 |
_c154816 _d154816 |
||