000 00972nam a2200277 i 4500
001 C2-0326728
003 PPAK
005 20200825145255.0
008 140413s2012 enka|||| ||||| | eng d
020 _a9781856048118
040 _aPPAK
_beng
_cPPAK
_erda
082 0 4 _a025.52
_223
090 0 0 _a025.52
_bBUC
_dR
090 0 0 _a025.52
_bBUC
_dG
100 1 _aBuckley Owen, Tim,
_eauthor
245 1 0 _aSuccessful enquiry answering every time :
_bThe sixth edition of Tim Buckley Owen's classic Success at the Enquiry Desk /
_cTim Buckley Owen.
250 _a6th edition.
_bFully revised and updated.
264 1 _aLondon :
_bFacet Publishing ,
_c2012
300 _axiii, 156 pages :
_billustrations ;
_c23 cm
336 _2rdacontent
_atext
337 _2rdamedia
_aunmediated
338 _2rdacarrier
_avolume
500 _aIncludes index.
650 1 0 _aLibraries - Customer services. ; Reference services (Libraries). ; Information retrieval.
942 _cB
_2ddc
999 _c126377
_d126377