000 00818nam a2200265 i 4500
001 C2-0313304
003 PPAK
005 20180728104959.0
008 111113s2010 my a|||| ||||| | may d
020 _a9789673690213
040 _aPPAK
_beng
_cPPAK
_erda
082 0 4 _a658.812
_223
090 0 0 _a658.812
_bMDA
_dG
100 0 _aMd Ali Berahim,
_eauthor
245 1 0 _aPelanggan setia
264 1 _aBatu Caves, Selangor :
_bPTS Professional Publishing ,
_c2010
300 _axvi, 192 pages :
_billustrations ;
_c22 cm
336 _2rdacontent
_atext
337 _2rdamedia
_aunmediated
338 _2rdacarrier
_avolume
650 1 0 _aCustomer loyalty. ; Consumer satisfaction. ; Customer services.
700 0 _aNurdianah Abdul Kader Malim,
_ecompile
700 0 _aNazirah Yusof,
_eeditor
942 _ddc
_cB
999 _c115038
_d115038