Lian, Teddy Kok Fei,  <br/><br/>
TQM implementation and impact in the malaysian public sector :   an empirical study 

 - xii, 94 pages ;   24 cm 
<br/><br/><label>ISBN: </label>9679933903 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Total quality management - Malaysia.
<br/><br/><label>Dewey Class. No.: </label>352.357