TY  - BOOK
AU  - Rust,Ronald T.
AU  - 
TI  - Return on quality: : measuring the financial impact of your company's quest for quality
SN  - 9971643863
U1  - 658.5 23
PY  - 1994///
CY  - Singapore : 
PB  - Heineman Asia , 
KW  - Total quality management
ER  -