Lawfer, Manzie R.,  <br/><br/>
Why customers come back :   how to create lasting customer loyalty 

 - 218 pages ;   23 cm 
<br/><br/> Includes index 
<br/><br/><label>ISBN: </label>1564146952 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer loyalty
<br/><br/><label>Dewey Class. No.: </label>658.8343