Scott, Gini Graham,  <br/><br/>
A survival guide for working with humans :   dealing with whiners, back-stabbers, know-it-alls and other difficult people 

 - iv, 215 pages ;   23 cm 
<br/><br/> Includes bibliographical references and index 
<br/><br/><label>ISBN: </label>0814472052 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Conflict management ; Interpersonal relations ; Interpersonal
<br/><br/><label>Dewey Class. No.: </label>650.13