Fournies, Ferdinand,  <br/><br/>
Why customers don't do what you want them to do :   24 solutions to overcoming common selling problems 

 - ix, 48 pages ;   23 cm 
<br/><br/><label>ISBN: </label>0071417508 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Sale management. ; Selling.
<br/><br/><label>Dewey Class. No.: </label>658.81