Rich, David,  <br/><br/>
How to click with everyone every time 

 - xv, 154 pages ;   23 cm 
<br/><br/><label>ISBN: </label>0071418474 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer relations ; Interpersonal attraction
<br/><br/><label>Dewey Class. No.: </label>650.13