Everyday letters for busy people : hundreds of samples you can adapt at a moment's notice : invitations and resignations, complaints and condolences, e-mai - May, Debra hart (New Jersey : The Career Press, 2004)
Includes index
Keywords: English language - Rhetoric - Handbooks, manuals, etc. ; Letter writing - Handbooks, manuals, etc. ; Form letters - Handbooks, manuals, etc