TY - BOOK AU - Dobson,Ann TI - Grolier business library : Writing business letters : how to tackle your day-to-day business correspondence successfully T2 - Grolier business library SN - 0717297489 U1 - 658.054678 23 PY - 1996/// CY - Wanchai, Hong Kong : PB - Grolier International , KW - Business enterprises - Computer network resouces ; Electronic commerce ER -