WHAT WE SHOULD KNOW ABOUT THE PEOPLE WE DON'T KNOW Gladwell, Malcolm 1963- creator author. text bibliography nyu 2019 2019 First Edition. monographic eng xii, 386 pages : illustrations, maps ; 21 cm In this thoughtful treatise spurred by the 2015 death of African-American academic Sandra Bland in jail after a traffic stop, New Yorker writer Gladwell (The Tipping Point) aims to figure out the strategies people use to assess strangers-to "analyze, critique them, figure out where they came from, figure out how to fix them," in other words: to understand how to balance trust and safety. He uses a variety of examples from history and recent headlines to illustrate that people size up the motivations, emotions, and trustworthiness of those they don't know both wrongly and with misplaced confidence. Introduction : "Step out of the car!" -- Part I. Spies and diplomats : two puzzles. Fidel Castro's revenge ; Getting to know der Führer -- Part II. Default to truth. The queen of Cuba ; The holy fool ; Case study : The boy in the shower -- Part III. Transparency. The Friends fallacy ; A (short) explanation of the Amanda Knox case ; Case study : The fraternity party -- Part IV. Lessons. KSM : what happens when the stranger is a terrorist? -- Part V. Coupling. Sylvia Plath ; Case study : The Kansas City experiments ; Sandra Bland. general Malcolm Gladwell. Includes bibliographical references (pages 349-379) and index. Psychology, Applied Strangers Threat (Psychology) Conduct of life Miscellanea Interpersonal relations Miscellanea Trust 302 9780316478526 PPAK 260224 20260224082602.0 eng