02370nam a2200277 i 4500003000400000005001700004008004100021020003800062040002500100082001400125100003700139245008200176250001900258264006300277264001100340300002800351336002100379337002500400338002300425500002000448520151100468650003601979650002302015650002602038650002802064OSt20241120112357.0241120t20182018cau    er     001 0deng d  a9781523094882cRM21.20qpaperback  aPPAKbengcPPAKerda04223a158.21 aWhite, Kimberly,d1980-eauthor.14aThe Shift :bHOW SEEING PEOPLE AS PEOPLE CHANGES EVERYTHING /cKimberly White  aFirst Edition. 1aOakland, California :bBerrett-Koehler Publishers,c[2018] 1c©2018  axvi, 219 pages ;c22 cm  atext2rdacontent  aunmediated2rdamedia  avolume2rdacarrier  aIncludes index.  a"A vivid depiction and real-world example of the personal and institutional impact of the Arbinger Institute's transformative ideas (Leadership and Self-Deception; 1.4 million copies sold) within a healthcare organization--The HG nursing homes. In general, nursing homes are scorned healthcare institutions--but it was in these transformed HG homes that Kimberly White discovered a new way of "seeing" people and underwent her own personal transformation. Both HG and White shifted their perspective and mindset based on their adoption of The Arbinger Institute's basic principles. Without realizing it, we tend to treat people as objects. We see them solely in terms of their usefulness to us. This invites tension and conflict, and changing this mindset is at the heart of the Arbinger Institute's work. This book is a moving true story of an unhappy woman whose life and family were transformed when she began researching how Arbinger's ideas were being implemented in nursing homes. Kimberly White was astonished to discover that those who choose to care for the elderly and ill, earning low pay in a maligned industry, were nevertheless full of satisfaction, compassion and love because of their ability to see their patients as real and true and valuable people. White's research became a personal exploration of how to see the people in her own life as people in that same profound way. When she did, everything in her life and her world changed--and the reader's will too"--cProvided by publisher.10aSelf-actualization (Psychology)20aOlder peoplexCare20aAttitude (Psychology)20aInterpersonal relations