01181nam a2200277 i 450000500170000000800410001702000290005804000250008708200160011209000200012811000570014824501700020526400970037530000680047233600210054033700250056133800230058650000680060965000360067765000520071365000390076565000340080465000350083894200110087399900190088420230103114647.0230103s2021    my ao||f |||| 00| 0 may d  a9789671990506qpaperback  aPPAKbengcPPAKerda04223a351.59500a351.595bMALdR1 aMalaysia. Jabatan Perkhidmatan Awam, eissuing body.10aPLPP : PANDUAN LAYANAN PERKHIDMATAN PELANGGAN SEKTOR AWAM : b"PENYAMPAIAN PERKHIDMATAN BERFOKUSKAN PELANGGAN DAN PROFESIONAL" / cJabatan Perkhidmatan Awam Malaysia 1aPutrajaya : bBahagian Penyelidikan, Perancangan dan Dasar Jabatan Perkhidmatan Awam, c2021  a85 pages : bcolour illustrations, colour photographs ; c23 cm  atext2rdacontent  aunmediated2rdamedia  avolume2rdacarrier  aDitempatkan di Unit Rujukan, PPAK - Rujukan Kakitangan Sahaja. 10aCivil service ethics zMalaysia20aAdministrative agencies xManagement zMalaysia20aGovernment publications zMalaysia20aCustomer servicesxManagement20aCustomer relationsxManagement  2ddccB  c190936d190936