TY - BOOK AU - Katen,Laura Joan TI - THE COMMUNICATION HABIT: STRATEGIES THAT SET YOU APART AND LEAVE A LASTING IMPRESSION SN - 9781260459166 U1 - 153.6 23 PY - 2020/// CY - New York PB - McGraw-Hill Education KW - Communication KW - Impression formation (Psychology) KW - First impression (Psychology) N1 - Includes bibliographical references and index ER -