@book{18118,
	title = {Menangani perubahan: },
	publisher = {Pusat Pengembangan dan Pendidikan Lanjutan, UPM , },
	year = {1995},
	address = {Serdang, Selangor : },
	edition = {Abu Daud Silong ; Maimunah Ismail ; Musa Abu Hassan}
}