TY  - BOOK
AU  - Stulz,Karin M.
AU  - Shumack,Kellie A.
AU  - Fulton-Calkins,Patsy
TI  - Procedure & Theory for Administrative Professionals
SN  - 9781111575861
U1  - 651 23
PY  - 2013///
CY  - Australia
PB  - South-Western, Cengage Learning
KW  - Office practice
KW  - Secretaries
N1  - 	The Workplace--Constantly Changing --
Your Professional Image --
Workplace Teams --
Self-Management --
Ethical Theories and Behaviors --
Leadership --
Customer Service --
Written Communication --
Verbal Communication and Presentations --
Global Communication--Technology and Etiquette --
Managing Records --
Managing Electronic Records --
Personal Finance and Investment Strategies --
Meeting and Event Planning --
Travel Arrangements --
Workplace Mail and Copying --
Job Search and Advancement
N2  - Emphasises on critical thinking, creative problem solving, and professional development preparing students for challenges they may face in global market place. This title offers coverage of key topics ranging from various technologies, the changing workplace, leadership, and personal finance
ER  -