TY  - BOOK
AU  - Hasan Al-Bana Mohamed, 
AU  - Siti Arni Basir, 
AU  - Davies,John
AU  - Sharifah Hayaati Syed Ismail, 
AU  - Ilhaamie Abdul Ghani Azmi, 
AU  - Syahrul Nizam Kamaruzzaman, 
AU  - Musaiyadah Ahmadun,
TI  - MANUAL PELAKSANAAN SISTEM PENGURUSAN KUALITI ISO 9000 DI SEKTOR PERKHIDMATAN: KE ARAH KECEMERLANGAN DAN INOVASI 
SN  - 9789675985867
U1  - 658.4013 23
PY  - 2018///
CY  - Sungai Besi, Kuala Lumpur
PB  - Penerbit UPNM, Universiti Pertahanan Nasional Malaysia
KW  - Total quality management
KW  - Handbooks, manual, etc
KW  - Quality assurance
KW  - Government publications
KW  - Malaysia
N1  - Includes index; Bibliography : page 41-43
ER  -