TY  - BOOK
AU  - Susskind,Lawrence
AU  - 
TI  - Dealing with an angry public : : the mutual gains approach to resolving disputes
SN  - 0684823020
U1  - 659.2850973  23
PY  - 1996///
CY  - New York : 
PB  - Free Press , 
KW  - Public relations - Corporations - United States ; Issues management - United States
N1  - Includes bibliographical references (p. 258-268) and index
ER  -