TY  - BOOK
AU  - DiSanza,James
AU  - 
TI  - Business and professional communication : : plans, processes and performance
SN  - 020535954X
U1  - 658.45 23
PY  - 2003///
CY  - Boston, Massachusetts : 
PB  - Allyn and Bacon , 
KW  - Business communication. ; Communication in organizations. ; Communication in management. ; Interpersonnel communication
ER  -