Buckley Owen, Tim,  <br/><br/>
Successful enquiry answering every time :   The sixth edition of Tim Buckley Owen's classic Success at the Enquiry Desk / 
Tim Buckley Owen. 
 - 6th edition.  Fully revised and updated. 
 - xiii, 156 pages :   illustrations ;   23 cm 
<br/><br/> Includes index. 
<br/><br/><label>ISBN: </label>9781856048118 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Libraries - Customer services. ; Reference services (Libraries). ; Information retrieval.
<br/><br/><label>Dewey Class. No.: </label>025.52