TY  - BOOK
AU  - Kerpen ,Dave
TI  - Likeable Business : : why today;s consumers demand more and how leaders can deliver
SN  - 9780071800471
U1  - 658.812 23
PY  - 2013///
CY  - New York : 
PB  - Mc Graw Hill , 
N1  - Hadiah
ER  -