TY  - BOOK
AU  - Md Ali Berahim, 
AU  - Nurdianah Abdul Kader Malim, 
AU  - Nazirah Yusof, 
TI  - Pelanggan setia
SN  - 9789673690213
U1  - 658.812 23
PY  - 2010///
CY  - Batu Caves, Selangor : 
PB  - PTS Professional Publishing , 
KW  - Customer loyalty. ; Consumer satisfaction. ; Customer services
ER  -