TY  - BOOK
AU  - Watkins,Charley
TI  - Marketing, sales and customer services : : understanding the theory and practice of selling through service
SN  - 0852975112
U1  - 658.8 23
PY  - 1999///
CY  - Kent, United Kingdom : 
PB  - CIB Publishing , 
KW  - Marketing
ER  -