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Strategic customer care : an evolutionary approach to increasing customer value and profitability

By: Publisher: Toronto, Canada : John Wiley , 1999Description: viii, 305 pages : illustrations ; 23 cmContent type:
  • text
Media type:
  • unmediated
Carrier type:
  • volume
ISBN:
  • 0471643424
Subject(s): DDC classification:
  • 658.8 23
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Holdings
Item type Current library Collection Shelving location Call number Status Barcode
Book Perpustakaan Alor Setar RFID Rujukan Dewasa R 658.8 BRO (Browse shelf(Opens below)) Not For Loan A00913720
Book Perpustakaan Kulim Rujukan Dewasa R 658.8 BRO (Browse shelf(Opens below)) Not For Loan A00913721

Includes bibliographical references and index

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