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MANUAL PELAKSANAAN SISTEM PENGURUSAN KUALITI ISO 9000 DI SEKTOR PERKHIDMATAN :

Hasan Al-Bana Mohamed, Prof. Madya, Dr., 1971-

MANUAL PELAKSANAAN SISTEM PENGURUSAN KUALITI ISO 9000 DI SEKTOR PERKHIDMATAN : KE ARAH KECEMERLANGAN DAN INOVASI / Hasan Al-Bana Mohamed, Siti Arni Basir, John Davies, Sharifah Hayaati Syed Ismail, Ilhaamie Abdul Ghani Azmi, Syahrul Nizam Kamaruzzaman, Musaiyadah Ahmadun - viii, 43 pages ; 23 cm

Includes index

Bibliography : page 41-43

ISBN: 9789675985867 RM166.00

Subjects--Topical Terms:
Total quality management--Handbooks, manual, etc.
Quality assurance--Handbooks, manual, etc.
Government publications --Malaysia

Dewey Class. No.: 658.4013

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